Questions, Comments or Concerns??

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CUSTOMER SERVICE – Questions regarding your order, returns, refunds, discounts or general questions:

For Custom Clips:


If you need help locating your order after it has been shipped, please contact the UPS directly with your tracking number.

If your order appears as lost or delivered, you must contact your UPS claims department  HERE

Frequently Asked Questions

Where is my stuff?
All wallet and money clip orders are currently on a 48-72 hr lead time (production)unless otherwise stated on their product page. This is because all of the Hell-Bent products are custom, handmade products that are made to order. Production time is in addition to your shipping time, so please calculate the additional time when placing your order.

It’s been longer than the lead time… What’s up?
If you have not received your items within the disclosed lead time, please contact us as soon as possible so we can give you a more exact time frame of when your items will be shipped out.

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